Returns & Exchanges
At Lullabellz, we want you to love your new look, but we understand if you need to return an item; we offer a 30-day return window for all hair extensions and beauty products provided they are unopened and the security seal remains intact.
Check the Hygiene Seal
Ensure the hair extensions or beauty products have not been removed from their main packaging and the gold security seal is unbroken to qualify for a refund.
Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package and Post
Securely pack your items in their original packaging and use the generated QR code or printable label to drop your parcel off at your nearest designated courier point.
Receive Your Refund
Once our quality control team receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing